Support

Last updated: June 3, 2026

We're here to help

PLNR is software for auto collision repair shops. If you have a question about your account, a CCC ONE or CCC Secure Share connection, billing, or messaging, our team is ready to help. The fastest way to reach a person is by email.

Contact support

Email: support@getplnr.com

Phone: (469) 905-7374

Typical response time: within 1 business day.

Help Center & resources

Looking for how-to guidance? Once you're signed in, the in-app Help Center covers setup, connecting your estimate feed, and day-to-day use.

You can also review our Privacy Policy and Terms of Service.