Collision-shop lead capture, built on CCC ONE
PLNR connects to CCC ONE, then texts and emails the customer a one-tap booking link within minutes of the estimate — and keeps following up until they schedule. You see your real capture rate measured against the baseline you enter yourself, with every recovered repair listed as an auditable line item: name, location, dollars.
$299/shop/mo, unlimited users · Prove the recovered revenue before you pay a cent · No demo wall
Median speed to lead
3.8m
Target ≤ 5 min
Leads awaiting booking
12
In auto follow-up
Leads contacted under 5 min
Higher
Capture rate, measured vs your baseline
< 5 min
First text after the estimate
1 job
Pays for months of PLNR
0 extra steps
Runs off CCC ONE
Built on the tools your shop already runs
Most shops lose revenue in the gap between writing the estimate and booking the repair — not because the work isn’t good, but because nobody follows up.
The customer says they’ll “think about it,” walks out, and you never hear back. The job’s gone — quietly.
Your team is fixing cars, not running a call center. Follow-up is the first thing that slips when it gets busy.
The first shop to follow up wins the repair. Right now that often isn’t you — and you never even know it.
Three steps. Two of them are automatic.
Finish it in CCC ONE exactly like you do today. PLNR picks it up automatically through CCC Secure Share — no new software for your team.
Within minutes, they get a friendly text with a one-tap link to book their repair — while they’re still thinking about it.
Didn’t schedule? No-showed? PLNR keeps nudging — automatically and politely — until they’re on your calendar or tell us to stop.
Watch PLNR work
A live look at the loop: an estimate is written, the customer is texted in seconds, they book themselves with one tap, and the job lands on your calendar. No phone tag, no leakage.
Assignment received
New DRP assignment
GEICO · 2024 Honda CR-V · Claim #418772
Most tools count the texts they sent. That's activity, not proof. PLNR shows the one number your shop lives on — capture rate — measured against the baseline you enter yourself. Your number, not our marketing percentage.
+11 points measured over the baseline you set — across 400 estimates. No vendor average, no "+19%" slide. Jobs captured outside PLNR are excluded, so the lift is only what PLNR brought back.
$216,497
44 repairs PLNR brought back — each one auditable below.
Los Angeles East
$33,457
6 repairs recovered
Los Angeles North
$30,144
5 repairs recovered
Newark West
$25,436
5 repairs recovered
Chicago North
$24,411
5 repairs recovered
Set a target capture rate per location, market, region, division, or company — PLNR shows actual vs target vs gap-to-target in real dollars. The number you're missing, where you're missing it.
PLNR does the sales follow-through your shop doesn’t have time for — so more of the repairs you quote actually get booked.
Turn more of the estimates you already write into booked, paid repairs — the single biggest lever in your shop.
Every estimate that would’ve gone cold gets worked automatically. The jobs you were losing come back.
PLNR runs off the estimate you already write in CCC ONE. Nothing new to learn, nothing extra to click.
Customers are texted within minutes — beating the shop down the street to the booking.
Unbooked estimates, no-shows, unconfirmed appointments — every one gets a persistent, friendly cadence.
A simple board shows leads worked, repairs booked, and revenue recovered — proof it’s paying off.
Anyone can send a text. The question your owner asks is simpler: did capture rate go up, and which repairs did we win? PLNR is the only platform built to answer it — to the dollar.
We measure your real capture rate against your own baseline. Other tools count texts sent. PLNR proves the one number that actually moved.
See the exact cars PLNR brought back and what each one was worth — an itemized, owner-auditable list. Not a vendor’s “+19%” slide.
Actual vs. target capture and gap-to-target revenue at company, division, region, market, and location. No exporting to spreadsheets.
Text and email follow-up — built so a customer you already booked never gets chased: idempotent sends and stop-on-external-capture by design. Every advisor included, never a per-seat bill.
TCPA STOP/opt-out honored automatically. Any inbound reply pauses the automation and hands the conversation to a human. Messaging halts automatically when a job is booked outside PLNR.
Body Shop Booster is a capable, long-running tool, and it does things PLNR doesn’t today — ringless voicemail and an AI phone assistant. We’ll say that plainly. But if what you need is a measured capture rate, per-job recovered revenue you can audit, and pricing that doesn’t punish you for adding advisors, that’s the ground PLNR is built to win.
Comparison last reviewed June 12, 2026. Reflects publicly available information from each company’s own materials and is subject to change. “Typical lead-capture tool” describes the category. PLNR is not affiliated with or endorsed by Body Shop Booster.
You set the target. The lift is your assumption, not ours — that's the whole point of "measured, not marketed."
Extra repairs = estimates × (target − baseline). Recovered revenue = extra repairs × average RO. Illustrative — your real recovered revenue is measured in-product against the baseline you enter.
One flat price per shop — unlimited users. No setup fees, no per-text charges, no per-seat math, no long-term contract.
First 30 days free — prove the recovered revenue before you pay a cent.
Keep going only if it pays for itself. In your free 30 days:
For a single location ready to stop leaking estimates.
For groups running two or more locations.
For large groups, franchises, and MSOs.
Founding-shop pricing while we onboard early partners. Final plans tailored to your shop count.
Sample quotes — we’re onboarding founding shops now, and these will be replaced with real, named customer results.
“We used to lose track of estimates the second a customer walked out. Now the follow-up just happens, and the bays stay full.”
Independent shop owner
Single location · Texas
“My advisors were never going to text 40 people a day. PLNR does it for them — and we’re booking jobs we used to wave goodbye to.”
General manager
3-location group · Midwest
“It runs off the estimates we already write. There was nothing to learn. The recovered-revenue number sold me by week two.”
Owner / operator
2-location group · Southeast
Do I have to change how my shop works?
No. Keep writing estimates in CCC ONE exactly as you do today. PLNR runs in the background off that estimate — there’s no new software for your team to learn.
How does it connect to CCC ONE?
Through CCC Secure Share, CCC’s official, encrypted data network. You approve exactly what’s shared from inside CCC ONE, and you can turn it off any time.
Is the messaging compliant?
Yes. PLNR follows up by text and email, every message includes opt-out language, and we honor STOP automatically (TCPA). The moment a customer replies — on either channel — automation pauses and a human takes over. Texts run on a verified Twilio number.
What does it cost me in texts or email?
Nothing extra — text and email follow-up are both included in your plan. And every advisor at the shop is included; we never charge per seat.
Is there a contract?
No long-term lock-in. Month-to-month, cancel any time. We’re onboarding founding shops at early-access pricing.
How is PLNR different from Body Shop Booster or other lead-capture tools?
Two ways that matter to the number on your wall. First, measurement: most tools report the activity they generated; PLNR measures your actual capture rate against the baseline you enter yourself, then attributes each recovered repair as an auditable line item — customer, location, dollars. Second, pricing: PLNR is per shop with unlimited users, published on this page — not per-advisor pricing you only learn on a demo. Body Shop Booster has features we don’t, like ringless voicemail and an AI phone assistant; we’re built to win on measured proof and pricing that scales with shops, not seats.
How is capture rate measured?
You enter the capture rate you’re running today. PLNR then tracks every booked repair against that baseline and shows actual vs target vs gap-to-target in real dollars — from a single location up to company, division, region, and market. It’s your number, measured — not a vendor average.
Is PLNR priced per user?
No. PLNR is per shop with unlimited users: $299/shop/mo Solo, $249/shop/mo Multi, Enterprise custom. Add as many advisors, CSRs, and managers as you want — the price doesn’t move. Per-seat pricing punishes the shops that staff up to sell more; we don’t do it.
What happens if the customer books the job somewhere else?
PLNR is built to detect external capture and automatically halt messaging on that job. A customer who’s already booked never gets chased — which protects the relationship and keeps your follow-up credible.
Your first 30 days are free. Connect CCC ONE, let PLNR work your estimates, and watch the ledger fill with real jobs — names, locations, dollars. If the recovered revenue isn’t there, you’ve lost nothing.
$299/shop/mo after the pilot · Unlimited users · Cancel anytime · No demo required to see the price — it’s right here